Terms of Service

Last updated: September 2026

This is a plain-language summary of the terms under which Nyoma is provided. By creating an account or using Nyoma you agree to these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind that company.

1. The service

Nyoma provides a multi-tenant workforce-management and field-operations platform (web and Android), including attendance, tasks, projects, GPS field operations, CRM, Sales, delivery, HR & payroll, tickets, communication and analytics, plus optional AI and business-system integration features. We may add, change or remove features to improve the service.

1.1 Third-party business integrations

Accounting, ERP and warehouse connections require separate provider authorization, compatible provider plans and versions, agreed scope, mapping, testing and acceptance. A provider shown in Nyoma's catalogue is not a promise that a production connector is enabled for your account. Your Company is responsible for its provider account, licences, permissions, data quality and third-party terms. We will not request production passwords or API secrets by email.

2. Accounts & eligibility

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Company administrators are responsible for the users they invite and the data they add. Nyoma is a workplace tool intended for users aged 16 or older.

3. Free trial & subscriptions

Company plans include a 14-day free trial. After the trial, continued use requires a paid subscription. Subscriptions are billed per user on a monthly or annual cycle through our payment provider. Prices shown may vary by country and are exclusive of local taxes. You can upgrade at any time (prorated) or schedule a change at renewal. Early-access discounts, where offered, apply as described at sign-up.

4. Acceptable use

Do not use Nyoma for unlawful purposes or to infringe others' rights.
Do not attempt to breach security, access other tenants' data, or disrupt the service.
Do not upload malware or content you do not have the right to share.
Use location and monitoring features in compliance with applicable employment and privacy laws, and with appropriate notice to your workforce.

5. Your data

You (or your Company) retain ownership of the data you put into Nyoma. We process it to provide the service as described in our Privacy Policy. You can export or request deletion of your data as set out there.

6. Availability & support

We work to keep Nyoma available and reliable, and take regular backups, but the service is provided on an "as is" and "as available" basis without warranties of uninterrupted operation. Support is available at [email protected].

7. Termination

You may cancel at any time; access continues until the end of your billing period. We may suspend or terminate accounts that violate these terms or that pose a security or legal risk.

8. Liability

To the maximum extent permitted by law, Nyoma is not liable for indirect or consequential losses. Our total liability for any claim is limited to the fees you paid for the service in the preceding 12 months.

9. Changes & contact

We may update these terms; material changes will be notified in-app or by email, and continued use constitutes acceptance. Questions: [email protected].